The 2020 Wikipedia survey was conducted to gather insights into the changing landscape of user engagement on the platform. Wikipedia, a popular online encyclopedia that relies on user-generated content, has been a valuable resource for information seekers around the world. The survey aimed to understand how users interact with Wikipedia, what motivates them to contribute, and how their experience has evolved over time.

One of the key findings of the survey is the increase in user engagement on Wikipedia. More people are using the platform as a source of information, with many citing its reliability and neutrality as reasons for their trust in its content. This trend is reflected in the growing number of edits made by users and the rise in page views across different language versions of Wikipedia.

Another notable change identified by the survey is the shift towards mobile usage. With more people accessing information on their smartphones and tablets, there has been a significant increase in mobile traffic to Wikipedia. This has led to changes in how content is displayed and accessed on mobile devices, with improvements made to ensure a seamless browsing experience for users.

In terms of contributor demographics, there has been an increase in diversity among Wikipedia editors. More Wikipediasurvey women and individuals from underrepresented communities are now contributing to the platform, bringing new perspectives and knowledge to articles across various topics. Efforts have also been made to improve inclusivity within the editing community, with initiatives such as edit-a-thons and mentorship programs helping to onboard new contributors.

The survey also highlighted some challenges facing Wikipedia in terms of user engagement. One issue identified was editor retention – while more people are contributing to Wikipedia than ever before, many editors do not stay active for long periods. This can lead to gaps in knowledge coverage and impact overall content quality on the platform.

To address this challenge, efforts have been made to create a welcoming environment for new editors and provide support for those looking to continue contributing over time. Community-building initiatives such as WikiProjects have helped connect like-minded individuals working on similar topics, fostering collaboration and knowledge sharing among editors.

Overall, the 2020 Wikipedia survey paints a picture of an evolving platform that continues to be a valuable resource for millions of users worldwide. With changes in user engagement patterns reflecting broader trends towards digital consumption and collaboration online, Wikipedia remains at the forefront of open-access knowledge sharing – driven by its dedicated community of contributors who work tirelessly to uphold its mission of providing free access to reliable information for all.

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